Shipping
All items are shipped UPS ground unless rush shipping is requested (higher fees will apply). Allow 2 business days for processing, and 2-12 business days to reach destinations depending upon location. Orders are only shipped to the USA.

Event Reservations
Email us or call 352-381-9445 to select a time and date. Please include name, phone, date, type of event, party package selected, and email address.

Return Policy
We want our customers to be happy. We thoroughly inspect all merchandise before it is shipped. However, if an animal or article of clothing is defective, it will be exchanged or a credit issued if the item is not in stock. We will pay shipping to replace any defective items. However, due to health regulations animals may not be returned.

Clothing and accessories may be returned within 15 days from shipping date with prior approval for credit or exchange. All postage must be paid by the returnee. All items must be returned in the same packaging and in the original condition. Call in a return request to (352) 378-9523 or email us.

Payment Method
Paypal, Visa, Mastercard, or certified checks.

Sales Tax
6.25% tax will be added to any orders shipped within the state of Florida.